rbajer's Privacy Policy
The security of your personal information is rbajer's top priority. Learn clearly how we collect, use, and protect your data.
1 Introduction and Scope of Policy
rbajer ("we", "our", or "platform") provides a safe and trusted online gaming service for users in Bangladesh. This privacy policy applies to our website (rbajer.cam) and all related services.
We respect your privacy and are committed to protecting your personal information. In this policy, we describe in detail what types of information we collect, how we use it, and what measures we take to keep your information secure.
This policy may be revised from time to time. We will make every effort to notify you of any significant changes. We therefore recommend reviewing this page regularly.
2 What Information We Collect
To provide rbajer's services properly, we may collect the following types of information:
2.1 Registration and Identity Information
When you create an account on rbajer, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and postal code
- Preferred language and currency (Bangladeshi Taka / ৳)
- Username and password (stored in encrypted form)
2.2 Identity Verification (KYC) Information
To ensure a safe environment and complete the Know Your Customer (KYC) process, we may collect:
- National ID (NID) or passport copy
- Driving license or other government-issued ID
- Utility bill or bank statement for address verification
- Proof of ownership of payment method (where required)
2.3 Financial Transaction Information
To process deposits and withdrawals, we collect:
- Payment method details (bKash, Nagad, Rocket or bank account information)
- Transaction history and amounts
- Information about the source of deposits and source of funds (where applicable)
2.4 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device identifier
- Browser type, operating system, and device model
- Date, time, and duration of access to our site
- Page view history and navigation patterns
- Gaming activity and betting history
- Information collected through cookies and similar tracking technologies
3 Purpose of Information Use
rbajer uses your information only for the following legitimate purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Managing gaming services, bonuses, and promotions
- Providing customer support
3.2 Safety and Security
- Preventing fraud, money laundering, and illegal activity
- Ensuring account security and preventing unauthorized access
- Verifying age (for users aged 21 and above only)
- Implementing responsible gaming policies
3.3 Meeting Legal Obligations
- Complying with applicable laws and regulations
- Responding to legitimate requests from government or regulatory bodies
- Retaining information for dispute resolution and legal claims
3.4 Service Improvement and Personalization
- Improving the overall user experience on the platform
- Providing game recommendations based on your preferences and habits
- Identifying and resolving technical issues
4 Information Sharing and Third Parties
rbajer does not sell your personal information. Information may be shared with third parties only in the following limited circumstances and only to the extent necessary:
4.1 Payment Processors
To process financial transactions, we work with bKash, Nagad, Rocket, and bank transfer services. These providers receive only the minimum information needed to process transactions and follow their own privacy policies.
4.2 Technology and Service Providers
We rely on trusted partners for various technical services, such as server hosting, cybersecurity, fraud detection, and customer support software. These partners operate under strict confidentiality agreements.
4.3 Game Providers
Our platform includes content from various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. Minimum information required for game operation may be shared with them.
4.4 Legal Requirements
If we are required to provide information pursuant to a court order, government directive, or other valid legal process, we will do so. In such cases, we will make every effort to notify you in advance where possible.
5 Cookies and Tracking Technologies
rbajer uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the platform. They are used to maintain login sessions, store security tokens, and remember your preferred language. Without these cookies, the platform will not function properly.
5.2 Analytical Cookies
We use secure analytics tools to analyze user behavior in order to improve the quality of our services. This information is processed in aggregate and is never linked to any individual.
5.3 Cookie Controls
You can control or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the platform.
6 Data Security Measures
To protect your personal information, rbajer follows industry-standard security technologies and practices:
SSL Encryption
All data transmission on our platform is secured through SSL/TLS encryption, keeping your information out of reach of third parties.
Encrypted Storage
Sensitive information is stored in encrypted form. Passwords are never stored in plain readable form.
Access Controls
Only authorized personnel can access your information, and they are bound by strict confidentiality obligations.
Continuous Monitoring
Our systems are monitored 24/7 to detect suspicious activity, and immediate action is taken in response to security threats.
7 Data Retention Period
We do not retain your information beyond what is necessary. Retention periods depend on the type of information and the purpose for which it is held:
- Active account data: Retained for as long as the account remains active.
- Closed account data: Information required to meet legal obligations is retained for a specified period after account closure.
- Transaction records: Retained for the applicable period in accordance with financial regulations.
- KYC documents: Identity verification documents are retained in accordance with regulatory guidelines.
- Customer support conversations: Retained for a limited period to improve service quality.
After the retention period ends, data is securely deleted or irreversibly anonymized.
8 Your Rights and Controls
As a user of rbajer, you have the following rights over your own information:
8.1 Right of Access
You can view the information stored about you at any time by logging into your account. Contact our support team for more detailed information.
8.2 Right to Correction
If any of your information is incorrect or outdated, you may request a correction. We will process your request as quickly as possible.
8.3 Right to Deletion Request
After closing your account and once the legally required retention period has ended, you may request deletion of your information. Please note that some information must be retained for a set period for legal reasons.
8.4 Withdrawal from Marketing Communications
You may stop receiving promotional emails or messages at any time. To do so, update your account settings or contact our support team directly.
8.5 Data Portability
Where applicable, you may request a copy of your information in a structured format. Please contact our support team regarding this.
9 Protection of Minors' Information
rbajer strictly provides services only to users aged 21 and above. We do not knowingly collect any information from minors.
If we become aware that a minor has registered on our platform, we will immediately close the relevant account and delete the collected information. If you believe a minor has registered on our site, please contact us immediately.
10 International Data Transfers
Our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred and processed internationally. In such cases, we ensure that:
- Adequate data protection laws exist in the country to which the data is being transferred, or
- Equivalent protection is ensured through appropriate agreements with the data recipient, and
- In all cases, the standards described in this privacy policy are followed.
11 Policy Changes and Updates
rbajer may revise this privacy policy from time to time due to service improvements, legal changes, or other reasons. For any significant changes, we will:
- Update the "Last Updated" date on this page
- Send a notification to your registered email where necessary
- Display a notice on the platform for important changes
If you continue using our services after the updated policy takes effect, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.
12 Contact Us
For any questions, concerns, or requests regarding this privacy policy, please contact us: