Help Center
rbajer FAQ — Answers to All Your Questions
From opening an account to withdrawing money via bKash — find detailed answers to any question about rbajer right here.
rbajer is a trusted online casino and betting platform in Bangladesh. On this FAQ page we have organized the most frequently asked questions into five sections: Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you have a question beyond these, our 24/7 live chat support is always ready.
Account and Registration
Opening an account at rbajer is very simple. Go to our website, fill in the registration form with your name, mobile number, and a password of your choice. Once your details are verified, your account will be activated and you can log in to the platform right away. The whole process takes just a few minutes.
rbajer is only for people aged 21 and above. During account registration you must confirm that you are 21 or older. Minors are not allowed to open an account, and if an age discrepancy is found during a later verification, the account may be closed.
Click the "Forgot Password" option on the login page. Enter your registered mobile number and a verification code will be sent to you. Use the code to set a new password. If you run into any trouble, get help from our 24/7 live chat support.
No, each person is allowed only one account at rbajer. If you attempt to create multiple accounts, all of them may be suspended and any deposited balance may be forfeited. This rule is strictly enforced to ensure fair and honest play.
After logging in, go to the "Profile" or "Account Settings" section to make changes to your details. However, for security reasons, changing your registered name or date of birth requires contacting the support team. Use the 24/7 live chat for assistance.
Deposits and Withdrawals
Deposits from bKash into your rbajer account are usually instant. If you follow the correct reference number and instructions, your balance updates in moments. If it takes longer than 5 minutes for any reason, let us know via live chat. The minimum deposit amount is ৳500.
Yes, Nagad is a fully supported payment method at rbajer. Just like bKash, you can deposit and withdraw using Nagad. The minimum deposit is ৳500 and the minimum withdrawal is ৳800. Withdrawals via Nagad are generally completed within 15 minutes to 2 hours.
The minimum deposit at rbajer is ৳500 (applicable for all payment methods) and the minimum withdrawal is ৳800. This limit is the same whether you use bKash, Nagad, Rocket, or bank transfer.
Withdrawals from rbajer are generally completed within 15 minutes to 2 hours. After you submit a request, our team verifies it quickly and sends the funds. For bank transfers, processing time may be a little longer depending on the bank's own processing time.
Yes, Rocket (Dutch-Bangla Mobile Banking) is one of the approved payment methods at rbajer. To deposit or withdraw via Rocket, go to the Cashier section, select Rocket, and follow the instructions. The minimum deposit is ৳500.
rbajer itself does not charge any deposit or withdrawal fees. However, your mobile banking service or bank may apply its own transaction charges as per its own policies. Contact your bank or mobile banking provider for details.
Games and Rules
To bet on BPL matches at rbajer, go to the Cricket section, select the match you want, and choose your bet from the available markets. You can place bets both before the match starts and while it is live. We use reliable odds to ensure fair betting.
RTP stands for Return to Player — a theoretical percentage that a game returns to players over the long term. For example, a 95% RTP means that on average ৳95 may come back for every ৳100 wagered. This is a long-term statistical figure; results in any individual session may vary.
Yes, rbajer is fully mobile-friendly. All games can be played from any Android or iOS smartphone or tablet through a browser. No separate app download is needed — just log in to our website and enjoy any game.
Go to the Casino section of rbajer and open the Live Casino tab. There you will find live table games with real dealers from various providers including Evolution Gaming and Ezugi. As long as you have enough balance in your account, you can join any table.
Yes. rbajer uses games only from reputable providers such as Pragmatic Play, PG Soft, JILI, and Spribe. These games run on internationally certified Random Number Generator (RNG) technology, which ensures completely random outcomes. Fair play is a core principle of ours.
Bonuses and Promotions
Open a new account and make your first deposit to receive a 150% welcome bonus of up to ৳10,000. For example: deposit ৳1,000 and you get ৳1,500 in bonus, bringing your total balance to ৳2,500. To receive the bonus, use the promotion code (if applicable) at the time of your first deposit after registration.
The wagering requirement for the rbajer welcome bonus is 20 times (20x). This means that to withdraw the bonus amount, you need to place bets totalling 20 times the bonus. For example, if you receive a ৳1,500 bonus, you need to wager a total of ৳30,000 before the bonus becomes withdrawable.
The rbajer VIP program has four levels: Bronze, Silver, Gold, and Platinum. By playing regularly, you will automatically move up to higher levels. Each level comes with a weekly cashback benefit — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum.
rbajer VIP members receive cashback every week according to their level. Cashback is credited directly to your account and can be used subject to applicable terms. The higher your level, the more cashback you will receive, and you can also enjoy special promotional benefits.
The list of games eligible for bonus use is stated in the terms of the relevant promotion. Bonuses can generally be used on slots games. They may not apply to live casino or certain other games. Read the promotion's terms and conditions for details, or ask via live chat.
Security and Responsible Gaming
rbajer uses SSL encryption technology to keep all your personal and financial information secure. Our servers always follow up-to-date security protocols. Your information is never sold or shared with third parties.
rbajer places the highest importance on responsible gaming. If you feel you are losing control of your playing habits, visit our responsible gaming page. You can set your own deposit limits or take a temporary break yourself. Our support team is always ready to help.
Self-exclusion means voluntarily pausing your own account for a set period of time. It is an important feature of responsible gaming. To self-exclude, contact our 24/7 live chat or email us at [email protected].
No. rbajer is only for people aged 21 and above. We are firmly committed to protecting minors. Age is verified during account registration, and additional proof may be requested in cases of doubt. Using parental controls on shared family devices is recommended.
If you notice unusual activity on your account or suspect someone else is using it, change your password immediately and let us know via our 24/7 live chat. Our security team will investigate the matter quickly and take the necessary steps.
Support
Still have questions? We are here to help
If you could not find an answer in our FAQ, don't worry. The rbajer support team is by your side seven days a week, twenty-four hours a day — ready to help you in Bengali.
24/7 Live Chat
Get instant support in Bengali. For any question or issue, our live chat provides the fastest solution.
Email Support
To share details about a complex matter, email us at: [email protected]
Terms and Conditions
Read our Terms and Conditions for detailed policies on bonuses, payments, and accounts.
Join rbajer Today
Enjoy cricket betting, slots, and live casino on Bangladesh's trusted platform. Get a 150% bonus on your first deposit.
Log In Now